People

We just use services, with little or no contact with providers.

We sometimes get basic help or support from providers.

We regularly talk to providers and use their training and support.

We work closely with providers and get training and support tailored to our needs.

Providers are our partners. We work together often, get lots of support and can show our work on their platforms.

I don't know

There is no formal support or plan for cloud training.

Training is up to each manager and not tracked.

Training is supported, tracked, and reported for all teams.

Training is linked to each person’s role and development plan. People check their own progress.

People get rewards for completing training. Progress is checked and achievements recognised.

I don't know

Cloud experience is not required.

Some roles ask for cloud experience.

All relevant roles must have cloud experience.

We have updated all roles to need cloud skills, not just new hires.

Every role now needs cloud experience. We have reviewed and updated all roles.

I don't know

We choose suppliers based on their marketing or being on frameworks.

We do basic checks to make sure suppliers meet standards.

We check suppliers’ experience and make sure they fit our needs.

We check for technical skills, values and ability to support our objectives.

We look for suppliers with a strong track record, clear leadership, and long-term value.

I don't know

We don’t plan for this.

We give basic on-the-job training.

We have training and mentoring programmes.

We offer in-house or external training to build cloud skills.

We have apprenticeship, career change and bootcamp programmes, with ongoing support.

I don't know

Third parties do all our cloud work and have full access.

Third parties do a lot of our cloud work and have full access.

Third parties help with specialist tasks and have emergency access only.

Third parties give advice but have no special access.

We do not use third parties, or they only help as extra staff with no special access.

I don't know

The team doesn’t have specific ways to measure success.

Success means completing initial projects or building a basic cloud platform.

Success is launching one or more services in the cloud for real users.

Success is moving core business services to the cloud.

Success means using the cloud to innovate, deliver real value by tranforming core services, and support the organisation’s overall goals.

I don't know

There is no support from leadership.

Senior managers support the move.

Top executives (C-level) support the move.

Top executives support the move and there is a clear plan.

Top executives lead a cloud-first culture and push for innovation.

I don't know